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Continental International Movers, (CIM) undertakes all types of move's, no matter how big or how small, to almost every destination in the world, including all over China. Our worldwide partners have relied on our company for many years, because our friendly, helpful, professional staff, Who take pride in looking after our client's interests.
From the time that one of our surveyors visits to discuss your move, through to planning and offering the highest quality moving services, we ensure that every aspect of your relocation runs smoothly.
From the time that one of our surveyors visits to discuss your move, through to planning and offering the highest quality moving services, we ensure that every aspect of your relocation runs smoothly. We are committed to total quality and to earn the full satisfaction of our customers.
The Pre-Move Survey is the first, important step in a successful relocation. The Survey is our first opportunity to identify and assert the individual requirements that is required in every individual shipment.
After the completion of the survey, our Relocation Coordinator will have a clearer idea of the volume of your possessions as well as a good impression of your specific requirements and concerns.
In addition, our Relocation Coordinator will, explain the techniques employed to pack and handle your possessions; outline the procedures and time frame involved for your move; explain the insurance arrangements as well as to point out any potential difficulties or complications that may arise.
Call us for a free survey at (8610) 8762 5110 / 5109 or send an email to info@cimmover.com.
The quotation is an important part of your removal. Not only is it the written confirmation of our charges, but it is also the basis of the contract between the customer and CIM . It is also a confirmation on what services you will be given, the size and weight of your shipment, the destination of the shipment, the approximate transit time and who will be handling the destination services on our behalf. It is important that you read the quotation carefully so that you can fully comprehend the price and special services offered to you by CIM.
Naturally, the packing is the most important part of the removal process. For this reason, we focus our absolute attention to ensuring your peace of mind and that everything goes smoothly, safely and as professionally as possible.
The customs clearance and related procedures is the process whereby we obtain the necessary permission to export or import your shipment from China. Our Relocation Coordinator will explain the current regulations that relate to your shipment and provide you with all necessary paperwork checklist.
Your shipment can be forwarded to your new destination in many ways by land, sea, air or a combination of all three if necessary. Using our professional experience ensure that only the most reputable carriers have been chosen and the most efficient routes used.
Land consignments are routed for the shortest, safest possible journey. With our considerable years of experience, we have good reliable partners in many destinations that continue our professional service.
Sea freight shipments can be forwarded in three methods: as an entirely (sole) use container (FCL), as LCL (Less than Container Load) or as groupage (shared container).
FCL service provides a fast and direct service. The container can be loaded and sealed at customs bonded warehouse - giving you total peace of mind in that your effects are safely transported in one large box. Sending your shipment in a sole use container is suitable when you have a large volume of personal effects to ship.
However, should you not have sufficient volume to fill a container; we can offer an LCL (Less than Container Load) shipping option. For an LCL shipment, your belongings are export wrapped and packed at your home and removed to our warehouse where they will be encased in a waterproof wooden lift van. These lift vans will be consolidated by the shipping line with other cargo going to the same destination. LCL is an economic and safe option in that you pay for the volume your shipment actually takes up. This service is ideal for consignments too large for airfreight, too small for a full container load.
The third option is groupage. Clients with small volume to be shipped can utilize this method in which their cartons are consolidated with another client's shipments to be shipped. A cheaper option than LCL; however, it is only available for popular destinations, and it depends on a sufficient number of individual small volume shipments going to the same destination at the same time. Our Relocation Coordinator will be able to advise you at the time of the Pre-Move Survey if this will be the most cost effective option for you.
Airfreight is the fastest option and ideal for essential items required immediately on arrival, such as office documents, linen and clothes. We pack your personal effects in air vans (lightweight crates) and arrange to ship on the first available and most direct flight for your destination. All security checks and customs inspections are conducted under the supervision of our own staff to ensure the safety of your goods.
Once your shipment arrives, we shall arrange the necessary customs clearance and other formalities to ensure the delivery of your shipment as quickly as possible. The customs clearance process differs from country to country. But our staff and our partner will ensure that your shipment is cleared as quickly as possible. Our Relocation Coordinator will monitor the process and keep you fully informed .
At the time of delivery, we ask that you complete a questionnaire to share with us your comments concerning our service and performance. In our effort to improve our service, in some instances our Customer Service Manager may contact you to obtain clarification of your comments concerning our performance.
CIM provides a comprehensive transit insurance coverage available in the moving industry today, while giving outstanding service to each of our customers. Claims are settled professionally and quickly to the satisfaction of all parties involved.
We employ friendly, knowledgeable and professional people that take pride in doing whatever is necessary "to get the job done properly". In addition, we are dedicated to providing customer satisfaction at all times in the service we provide.
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